10 उत्तर
10 उत्तर
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greet & listen to customer issue carefully. and provide value service to customer.0Modal content
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firstly give attention and listen carefully that what is problem with costumer and try to understand his problem and give best services according his budget0Modal content
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mukesh sharma0Modal content
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mukesh sharma0Modal content
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first step should be Active listening.and apologies the customer. and give assurance to the customer.try to ask relevant probing to know the reason of irateness. keep patience. and don't take it personally take it professionally. if u have some doubt ask to ur senior. hope u must handle irate customer.0Modal content
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1. Greet and approach with smilly face 2. Identify customer needs 3. demonstration (FAB) 4. Solv questions ( that mean objections ) 5. Close the sale thank you sir/mam .......do visit us again....have a nice day sir...0Modal content
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Social Approach,Product Approach,Service Approach Handle in Customer.0Modal content
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we can go through LAST modal which is stand for L-listen their queries A- apologize for the inconvenience. S - solve their problems T - say thanks about you let us know problem. if you have any queries please drop a message0Modal content
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By giving extra attention to customers.0Modal content
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keep calm otherwise don't waste the time leave this customer and walk up a new costumer1Modal content
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